Type: Full-Time
Location: Brisbane, QLD 4000
Ready to Make a Real Impact?
At O’Connells OBM, we’re more than an accounting firm—we’re a team dedicated to using business as a force for good. Join one of Australia’s most innovative workplaces as a Client Service & Administration Coordinator, and help us better the lives of those we work for and with.
This varied, hands-on role is ideal for a motivated and highly organised self-starter who thrives in a fast-paced, collaborative environment.
About the Role
As our Client Service & Administration Coordinator, you’ll play a key role in supporting our progressive accounting and advisory practice.
Client-Focused Responsibilities:
- Assist with accounting administration duties, including liaising with clients, managing information requests, and preparing reporting packs.
- Communicate with the ATO and ASIC via online platforms and phone.
- Manage company secretarial tasks, including document preparation, lodgements, and record maintenance.
- Monitor tax return lodgements and assist with workflow management.
- Assist in generating proposals, fixed price agreement renewals, WIP management, and invoicing.
Administrative Responsibilities:
- Greet clients and answer phones with professionalism and warmth.
- Manage mail, emails, and meeting logistics (agendas, minutes, action items).
- Organise events, from internal team sessions to external client functions.
- Maintain client databases, onboard new clients, and oversee occasional client offboarding.
- Oversee office management, including supplies, tidiness, and meeting rooms.
- Take on ad hoc tasks and special projects for the Director, Practice Manager, and Marketing Manager.
What We’re Looking For
You’ll thrive in this role if you:
- Have experience in administration, ideally in an accounting or financial services firm.
- Possess strong communication skills, both written and verbal, and can liaise confidently with a range of stakeholders.
- Are detail-oriented with a focus on accuracy and turnaround time.
- Demonstrate proven organisational skills and excel at managing competing priorities.
- Are highly adaptable and thrive in a fast-paced, evolving environment.
- Have well-developed skills in Microsoft Office (Word, Excel, PowerPoint).
- (Desirable) Are familiar with Xero Practice Manager, FYI, CAS360, Ignition, and/or ATOmate.
Why Join Us?
- A Collaborative Culture: Join an energetic, friendly team where your voice matters.
- Recognition and Purpose: As a Certified B-Corporation and a “Best for Workers” awardee, we’re committed to creating a positive impact for our clients, community, and team.
- Flexibility That Works: Work primarily in-office between 9 am and 4 pm, with flexibility to support your needs.
- Opportunities for Growth: Contribute to process improvements, gain exposure to innovative practices, and be part of a firm that values your input and initiative.
Ready to Join Us?
If you’re looking for a dynamic, supportive workplace where you can grow your career while making an impact, we’d love to hear from you.
Please email your resume and covering letter to Trudi Saul – trudi.saul@oconnellsobm.com.au, or call 07 3233 6400 to chat more about the role.
At O’Connells OBM, we celebrate diversity and create a workplace where everyone feels welcome. We are proud to be an equal-opportunity employer.